Service terms
Terms of Service
This page explains the terms of service for visitors of Prentiss Scholey Speed Test. It is written as a plain working document, not as marketing copy. It covers what you may do with the tests and guides here, what we ask of you in return, and how we handle the results you run.
Document summary
- Updated
- October 2026
- Applies to
- prentissscholey.com and every page on it, including the speed test pages, guides, and reference material.
- Operator
- Prentiss Scholey Speed Test, 2724 Clarendon Rd, Brooklyn, NY 11226, USA
- Questions
- Use the contact page or call +1 718 524 3042.
Who may use this site and what you agree to
By opening prentissscholey.com and using the speed test, the guides, or the reference pages, you agree to the terms on this page. If any part of it does not work for you, the correct step is to stop using the site rather than to keep going under terms you disagree with.
The site is meant for ordinary visitors checking their own home, office, or mobile connection in the United States. You need to be old enough to enter a binding agreement where you live, and you need to run the tests on a connection you are allowed to use. Testing someone else's line without their agreement is not a permitted use.
We may update these terms when the site changes, for example when we add a new measurement or a new guide. The date at the top of the document shows the current version. Continuing to use the site after an update means you accept the version on the page at that moment.
Personal and household testing
Allowed
Reading and sharing the guides with a neighbour, friend, or technician
Allowed
Automated scraping, bulk test runs, or load placed on the servers to disrupt other visitors
Not allowed
Reselling access, wrapping the tool inside another product, or presenting it as your own
Not allowed
What a speed test result does and does not tell you
A speed test measures the connection between your device and the test server at the moment you press start. It is a reading, not a promise. Your download speed, upload speed, latency, jitter, and packet loss will differ from hour to hour, and the terms below set out how far you can rely on the figures the site reports.
The reading is a snapshot
Every run reflects the seconds it took, on that device, over that Wi-Fi or cable path, against the server you were routed to. A single result is useful for spotting a clear problem, and it is not a stable property of your line. Run a few times at different hours before you draw a conclusion.
What we do not guarantee
We do not promise that the site will be reachable without interruption, that a test will finish in a set number of seconds, or that any figure shown will match the number your provider advertises. We also do not promise a fix. The guides explain what to check and who to call; the work of changing your plan or repairing a line sits with you and your provider.
Where the numbers go
Test results are shown to you in the browser. Any handling of technical data such as an IP address, browser type, or approximate region during a test is described on the privacy page, which forms part of these terms. If you send us a message through the contact page, we use it to answer you and nothing else.
For the full picture of what is stored and for how long, read the Privacy Policy and the Cookie Policy.
Use of our work
The text, guides, and test tool belong to this site
The writing on these pages, the glossary entries, the troubleshooting steps, and the way the speed test is built and laid out are ours. You may read them, print a page for your own use, and share a link with whoever is helping you with your connection.
You may not copy whole guides onto another site, feed them into a product you sell, or strip the page of its source. If you want to reference our material in a class, an article, or a support note, link back to the page you used so readers can reach the current version.
Limits on our responsibility
We keep the site running and the guidance checked, and there are bounds to what a free measurement resource can answer for.
Decisions you make
If you change a router setting, buy a new plan, or book a technician based on something you read here, that choice is yours. We describe what is typical, not what your specific line will do.
Third-party tools and links
Pages may point to a provider's help centre, a regulator's reporting form, or another measurement tool. We do not control those sites and their own terms apply once you leave this one.
Server and connection faults
Sometimes a test server loads slowly, your provider has an outage, or your phone drops to a weak signal mid-run. An odd reading in those minutes is a fault of the moment, not a claim about your line.
Fair use of the tool
If traffic from one source starts to affect other visitors, we may slow or block it. That step is taken to keep the speed test usable for everyone, and it is not a statement about the connection being tested.
Changes to these terms and how to reach us
We review this document when the site changes. A new measurement, a new guide, or a change in how a test runs can all lead to an edit. The date near the top of the page is the version you are reading now, and older wording stops applying once a new version is posted. If a change is significant, we will say so on the page rather than quietly replace the text.
If a question about these terms is not answered here, the fastest route is the contact page. You can also call during office hours, Monday to Friday, 9:00 AM to 6:00 PM, or write to the address below. Messages that arrive outside those hours are read on the next working day.
Phone
+1 718 524 3042Address
2724 Clarendon Rd, Brooklyn, NY 11226, USA
Still want the plain-language answer first?
Most questions about these terms come from someone mid-troubleshoot who wants to know whether a reading is trustworthy. The results guide and the metrics glossary answer that faster than any legal page can.
Questions visitors send us about these terms
Do I need an account to run the speed test?
No. The tool runs in the browser without a sign-up, and these terms cover that use. If you never send us a message, the only contact between you and the site is the test itself and the pages you read.
Can I use a result from this site to argue with my provider?
You are welcome to keep a record and send it in, and providers usually look at their own figures first. A series of runs at different hours, on a wired connection where possible, is far more useful in that conversation than a single reading taken once.
What happens to my results after I close the page?
The figures you see belong to that browsing session. If you want to keep them, copy them down or take a screenshot before you leave, since the page does not act as a personal history of your past runs.
Can a school or an office use these guides with a group?
Yes, within reason. Read the pages with the group, run tests on the connections you each control, and link to the pages you used rather than copying them into your own material. For anything larger, write to us through the contact page first.
Read the guide, run the test, then ask
These terms are short on purpose. If something here is unclear and it matters to a decision you are about to make, the contact page reaches a person who can answer plainly, and the measurement guides explain what the numbers on screen actually mean.